Frequently Asked Questions
What's your leadtime?
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Based on project’s scale, it will take 25-45 working days after client’s confirmation of all materials and shop drawings.}
What's your payment terms?
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50% payment as deposit, and 50% before goods delivery. T/T is preferred, L/C is also acceptable.}
What's your MOQ for items?
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In general case, we don’t have MOQ for project custom items as they are all in one package. For single standard item, we will check based on the design.}
Do you provide installation service?
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If client needs, our factory will send technical engineer to project site for installation guidance.}
What's your policy for product quality assurance?
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Before mass production, mockups are usually provided for client’s confirmation to make sure the final products are what they need. After delivery, if there is any quality issue of production, factory will be responsible for replacement or maintenance during the warranty period.}
What certifications have you get?
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Till now, we have manufactured lightings for projects based on different certifications, such as UL, CE, BSCI, PSE, TISI, SASO, BIS and etc.}
Can I be your project agent?
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We’re willing to be your lighting factory partner if you have wonderful business relationships in the local market. You will get competitive prices and special services from JCL factory directly.}
What kind of projects have you supplied goods for?
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We’re specialized on custom lighting manufacturing for various projects like hotels, luxury residences, private villas, shopping malls, club, mosque temples and etc.}
Which type of lighting do you produce?
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It depends on the requirements of client’s project. We have manufactured classic chandeliers, modern chandeliers, large crystal chandeliers, ceiling lamps, pendant lamps, wall scones, floor lamps, desk lamps and other decoration lamps.}
Does your product include lightsource?
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In general, those embedded led bulbs and strips will be included. But for those separated bulbs for E14, E27, G4, G9 socket, we highly suggest clients buy from the local market to avoid bulb certification requirements.}